Complete installation and integration of VICIdial OpenSource predictive call center suite into a GreenMachine. (only for SMB or Enterprise Level builds)
VICIdial Major Features
• Inbound, Outbound and Blended call handling
• Outbound agent-controlled, broadcast and predictive dialing
• Web-based agent and administrative interfaces
• Ability to have agents operate remotely
• Integrated call recording
• Three-Way calling within the agent application
• Scheduled Callbacks: Agent-Only and Anyone
• Scalable to hundreds of seats
• Ability to use standard Telco lines and VOIP trunks
• Open-Source AGPLv2 licensed, with no software licensing cost
• Customized "LIVE LEADS" script to feed the hopper only the freshest leads